If you are looking for a great home care agency who can assist your loved one in their home or yourself, DO NOT just look at price. There are other things to consider before making an important decision. Your little bit of effort or queries not just give you complete peace of mind, but it also makes sure that yourself or loved ones will have decreased likelihood of issues with the chosen home care company. So, without wasting more time, lets jump into questions that you need to ask your potential home care agency!
First question that you need to ask without any hesitation is “Is the company in question providing a criminal records check to all CNA’s and HHA’s?”. You want to ask specifically if they are Level II background check, which is more in-depth and requires fingerprinting. If your home care is not cross-checking their home carers profile, then it will not just harm them but also can be threatening to the life of your loved ones. At PSFS, all our CNA’s and HHA’s are Level II background checked, and if not employed for more than three months, we will provide background check and fingerprints again. This increases the safety of our clients as well as providing respectable individuals in their home.
As yourself or loved ones may spend most of their time in home, it is your responsibility to confirm the number of services or amenities provided by the home care. Read their brochure and if possible, cross-check all the services by visiting their office or asking to speak to their administrator. Here at PSFS, our administrator is always accessible via her own personal cell phone number.
Ask what kind of assisted services they provide outside of home, such as transportation to Doctor appointments or grocery shopping, do they assist with transferring to a highly rated senior community? etc. Included in our services at PSFS are all the above and more!
Lastly, request an in- home consultation. This should ALWAYS be FREE. This is an opportunity not only for the company to interview you as their potential client, but for you to INTERVIEW THEM.
At Perfect Solutions for Seniors, we pride ourselves as being one of the most reputable family owned home-care company in Florida. We are currently available in the 3 locations Sarasota, Tampa, & Palm Harbor.